After Syften reached 200 signups me and Sean started doing user interviews. We’d jump in on a video chat and ask questions. One of the questions I kept asking was “was the documentation clear?”. Half of our interviewees responded “I didn’t read the documentation”, and the remaining said “Oh, I didn’t know you had documentation”.

In my original vision Syften was a tool that scans developer friendly places, like Hacker News, Stack Exchange and Reddit. But my users kept asking for Twitter. So I set out to see what it would take to scan it in its entirety.