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Frequently Asked Questions

Do you really search the entire Reddit live?

Yes, we aim for at most a 1 minute delay. And because we specialize in live content delivery (as opposed to searching historical data) we're able to perform advanced, cpu heavy search queries (substring match) that are not possible for search engines.

How is Syften different from Google Alerts?

Google Alerts makes no attempt to provide complete results and misses most content - it's unsuitable for monitoring forums. On the other hand, it has access to Google's index, which means it scans the entire internet.

Because it's free, there is no reason not to use Google Alerts alongside Syften. See our in-depth comparison and this article about what Google Alerts is and isn't.

How is Syften different from Mention, Awario, Brand24 etc.

Those products are designed for large companies looking for sentiment analysis, crisis management and community influencers. Because they optimize their functionality for brand watching they are not well suited for niche monitoring.

Do you support Facebook?

No, Facebook makes it difficult to access their data by design.

Do you support Quora?

No, Quora makes it difficult to access their data by design.

I have more questions.

Contact us at (we'll reply within 24 hours).