Yes, we aim for at most a 1 minute delay. And because we specialize in live content delivery (as opposed to searching historical data) we're able to perform advanced, cpu heavy search queries (substring match) that are not possible for search engines.
Google Alerts makes no attempt to provide complete results and misses most content - it's unsuitable for monitoring forums. On the other hand, it has access to Google's index, which means it scans the entire internet.
Those products are designed for large companies looking for sentiment analysis, crisis management and community influencers. Because they optimize their functionality for brand watching they are not well suited for niche monitoring.
No, Facebook makes it difficult to access their data by design.
No, Quora makes it difficult to access their data by design.
Contact us at firstname.lastname@example.org (we'll reply within 24 hours).