At Rewardful, we're huge believers in word-of-mouth marketing. I've used most of the social monitoring tools on the market and most have a lot of noise in the results or miss important conversations happening online. Syften returns the most relevant social mentions with the least amount of noise out of all the tools I've tested so far. Their community listening is the best on the market and I love how you can fine tune by source.
I love that Syften monitors all the communities I am part of but don't have enough time to check all day. Now, I can check my email and see conversations happening on Twitter, Reddit, Indie Hackers, and many more places. It's incredibly useful. Worth every dollar.
We use Syften to react to people saying things about us on the internet every single day. It's a set once and forget tool that just helps your team keep your pulse on whatever it is you care about.
Syften is awesome. I use it for my business so I can monitor the brand, and participate in online discussions which can help us attract new customers. I also use it personally to keep track of niche subjects that I'm interested in like emerging tech and products.
I've written a couple books and like to keep an eye on how and where folks are talking about them. Syften has helped me catch several key conversations that I otherwise wouldn't have seen. Even on the days without any notable alerts, I'm still happy to know that I haven't missed anything. A very useful tool.
We love Syften at PostHog and find it incredibly useful for listening to our open-source community. The Slack integration enables our entire team to find ways to connect with our users, whether it's the Marketing team sharing new content or the Engineering team answering technical questions. The filtering system is especially powerful and helps us separate the signal from the noise.
Syften has become integral to our business. It allows us to monitor *and* respond in real-time using their super simple webhooks. For example, when people mention our competitors being expensive on Twitter, Syften finds it and enables us to respond instantly with Zapier. It's paid for itself many times over. It even helped us secure $5M in funding for one of our community members. Michael has been overwhelmingly supportive over the past 18+ months we've been a customer and we couldn't be more grateful.
I use Syften every day and have been for a year. I looked at various other social listening tools but they were mostly aimed at big brands and enterprise customers and carried a hefty price tag. Syften tracks all of the major networks that I'm interested (even ones the big tools don't) and it's affordable for businesses of every size. Every day I get an email digest of people talking about my product for me to take immediate action on.
I gather the mentions I get from Syften and add them to our customer sales and partner presentations to show how our product is gaining mindshare amongst users on Reddit and forums. These slides are very impactful.
Syften has been a great tool to understand in which communities my website is being mentioned, or topics relevant to my business. It allowed me to engage in meaningful discussions and to identify some important actors in my niche.
Syften has enabled us to keep an eye on the topics related to our product. We can easily track posts about discount codes, email marketing, and e-commerce. We can then suggest using our service, or just be helpful answering questions on subjects that we are familiar with.
Regularly engaging in online discussions will drive large amounts of organic traffic to your business, free.
Monitor up to 100 keywords, generating thousands of weekly opportunities to promote your business.
See an uplift in landing page visits from referral, the lead source of acquisition for early-stage startups.
| Slack | RSS | API |
It pays for itself if we find just one customer for you (easy)
Yes, but there is an upper limit. It's a nice auxilliary acquisition channel, but it's limited by what other people are writing about.
16% of Syften's customers can be traced to replies made to posts discovered by the tool itself.
To calculate the real value of Syften, please track your sources of acquisition.
We can send automatic keyword alerts for these communities:
Yes, we aim for at most a 1-minute delay. And because we specialize in live content delivery (as opposed to searching historical data) we're able to perform advanced, CPU-heavy search queries that are not possible for search engines.
Google Alerts doesn't do what people expect. Post on reddit.com/r/test to see for yourself.
It makes no attempt to provide complete results and misses most content - it's unsuitable for monitoring forums. On the other hand, it has access to Google's index, which means it scans the entire internet.
Because it's free, there is no reason not to use Google Alerts alongside Syften. But please also read about what Google Alerts is and isn't.
Those products are designed for large companies looking for sentiment analysis, crisis management, and community influencers.
If you have a few hundred mentions of your brand a month, those services will serve you better.
If you're looking to participate in online discussions, Syften has the advantage.
Yes, indeed we do.
Yes, indeed we do.
Yes, indeed we do.
No, unfortunately not.
Contact us at hello@syften.com or use the chat widget (we'll reply within 24 hours).
