Responding to questions in Slack communities is one of the most effective marketing channels for new startups. Syften makes it so easy you'll feel like you're cheating.
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Currently we monitor these communities:
Is yours missing? No problem, just let us know and we'll add it.
That's in addition to all these places of course:
We aim for at most a 1 minute delay. And because we specialize in live content delivery (as opposed to searching historical data) we're able to perform advanced, cpu heavy search queries that are not possible for search engines.
You can use Syften to receive alerts whenever a thread is started or a reply is posted with the keywords you want to monitor. This allows you to be one of the first to comment or find discussions that are relevant to you or your business.
You can also monitor the activities of other users and see their comments.
And if someone posts a link to your article you can be the first to reply.
Syften has enabled us to keep an eye on the topics related to our product. We can easily track posts about discount codes, email marketing, and e-commerce. We can then suggest using our service, or just be helpful answering questions on subjects that we are familiar with.
Syften constantly discovers actionable conversations related to our product. This allows us to engage with useful and timely replies, as well as focus on features that actually solve real user problems.
Syften has been a great tool to understand in which communities my website is being mentioned, or topics relevant to my business. It allowed me to engage in meaningful discussions and to identify some important actors in my niche.
I've written a couple books and like to keep an eye on how and where folks are talking about them. Syften has helped me catch several key conversations that I otherwise wouldn't have seen. Even on the days without any notable alerts, I'm still happy to know that I haven't missed anything. A very useful tool.
Regularly engaging in Slack discussions will drive large amounts of organic traffic to your business, free.
Monitor up to 100 keywords, generating thousands of weekly opportunities to promote your business.
See an uplift in landing page visits from referral, the lead source of acquisition for early stage startups.
Get your notifications while they're hot. The Slack App will send you alerts as they occur, allowing your team to react in real time.
Receive E-Mail reports immediately or once a day.
Old school? We've got an RSS feed too.
Cook your own notification method. Set up a new integration with Zapier or interface with our API directly.
Syften can search Reddit, Twitter, and many other leading communities. To limit a filter to Slack only specify site:slack.com.
You can narrow down your search to individual communities.
We put the channel name in what is normally the post title for other backends.
And of course, the channel ID is also included in the URL.
Unfortunately we can't easily tell what the "Username" (e.g. reginald) of a Slack user is, and the "Display Name" (e.g. Reginald Terris) is optional and can easily be changed.
So to make identifying users reliable we put the User ID (e.g. U57JWU42T) in the title field. Additionally, to make it convenient to view, we put the "Username" in the author field.
To track replies to your threads track your own Slack user. Keep in mind that the User ID will, and the Username may be different in every Slack community.
See how the best do their marketing and learn from them. To avoid tracking their username across the different communities you can just follow urls to their websites.
You can see more examples in the documentation.