TrackReddit has shut down. Syften is a complete substitute, and includes all of TrackReddit's features.
Other than monitoring Reddit, we track Hacker News, Lobste.rs, Twitter, Product Hunt, Indie Hackers, Slack, Quora, the Stack Exchange family, Dev.to, Upwork, Spiceworks, and a few other communities.
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Sometime in September 2020 TrackReddit was shut down and all payments were refunded. It seems that other than issue refunds, the author has stayed silent. He hasn't informed the users about his reasons for shutting it down or even of the fact that he's doing it. A discussion on Reddit was started to make some sense of it:
I was wondering why my last payment to TrackReddit was refunded, but hadn't gotten around to looking into it yet. Then yesterday found this and it hasn't come back. I guess that explains the payment issue.
I've since heard from another business that they use IFTTT for this, so that may be a reasonable replacement. If anyone reads this and is interested then reply and I'll follow-up with what I end up switching to.
Trackreddit was definitely a helpful tool for our marketing efforts.
A discussion ensued comparing the different tools that can be used as replacements. You can go ahead and read the discussion yourself, but in the end a clear winner was uncovered:
In fact, a few users from that thread became Syften customers. I'm proud to say that their feedback was that not only has Syften been a good alternative to Track Reddit, but also it improved upon it significantly. Have a look.
At Rewardful, we're huge believers in word-of-mouth marketing. I've used most of the social monitoring tools on the market and most have a lot of noise in the results or miss important conversations happening online. Syften returns the most relevant social mentions with the least amount of noise out of all the tools I've tested so far. Their community listening is the best on the market and I love how you can fine tune by source.
I love that Syften monitors all the communities I am part of but don't have enough time to check all day. Now, I can check my email and see conversations happening on Twitter, Reddit, Indie Hackers, and many more places. It's incredibly useful. Worth every dollar.
We use Syften to react to people saying things about us on the internet every single day. It's a set once and forget tool that just helps your team keep your pulse on whatever it is you care about.
Syften is awesome. I use it for my business so I can monitor the brand, and participate in online discussions which can help us attract new customers. I also use it personally to keep track of niche subjects that I'm interested in like emerging tech and products.
I've written a couple books and like to keep an eye on how and where folks are talking about them. Syften has helped me catch several key conversations that I otherwise wouldn't have seen. Even on the days without any notable alerts, I'm still happy to know that I haven't missed anything. A very useful tool.
We love Syften at PostHog and find it incredibly useful for listening to our open-source community. The Slack integration enables our entire team to find ways to connect with our users, whether it's the Marketing team sharing new content or the Engineering team answering technical questions. The filtering system is especially powerful and helps us separate the signal from the noise.
Syften has become integral to our business. It allows us to monitor *and* respond in real-time using their super simple webhooks. For example, when people mention our competitors being expensive on Twitter, Syften finds it and enables us to respond instantly with Zapier. It's paid for itself many times over. It even helped us secure $5M in funding for one of our community members. Michael has been overwhelmingly supportive over the past 18+ months we've been a customer and we couldn't be more grateful.
I use Syften every day and have been for a year. I looked at various other social listening tools but they were mostly aimed at big brands and enterprise customers and carried a hefty price tag. Syften tracks all of the major networks that I'm interested (even ones the big tools don't) and it's affordable for businesses of every size. Every day I get an email digest of people talking about my product for me to take immediate action on.
I gather the mentions I get from Syften and add them to our customer sales and partner presentations to show how our product is gaining mindshare amongst users on Reddit and forums. These slides are very impactful.
Syften has been a great tool to understand in which communities my website is being mentioned, or topics relevant to my business. It allowed me to engage in meaningful discussions and to identify some important actors in my niche.
Syften has enabled us to keep an eye on the topics related to our product. We can easily track posts about discount codes, email marketing, and e-commerce. We can then suggest using our service, or just be helpful answering questions on subjects that we are familiar with.
You can track your own team, to be notified and support each other's posts. Reddit paid ads are just promoted posts, so you can track a marketing campaign as well
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